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Carolina Carports offers a 20 Year Limited Warranty
The Carolina Carport\'s 20 Year Limited Warranty & 10 Year Limited Warranty. The best warranty on any new carport or garage in America.
Your Carolin Carports New Building Warranty
<p>Carolina Carports, Inc. warrants that its authorized contractors will repair, replace or adjust those parts on Carolina Carports, Inc. buildings, that are found to be defective in materials or workmanship made or supplied by Carolina Carports, Inc. for the coverage periods described in the Warranty Information section of this Warranty Guide.</p>
LIMITED WARRANTY
- 20 year Limited Rust Through Warranty On:
- 12 Gauge Framing
- Vertical Roof Style Up to Any Length
- Regular Style Up to 31’ Long
- Boxed Eave Style Up to 31’ Long
- Limited Lifetime Warranty on All Certified Units for Wind and Snow Loads
- 10 year Limited Rust Through Warranty On:
- 14 Gauge Framing
- 1 Year Workmanship Warranty From The Date Of Installation
- All warranties assume normal care and maintenance using mild soap and water. We do not recommend the use of any harsh chemicals. Warranties are limited and non-transferable.
ENVIRONMENT
This limited warranty does not apply in the following cases:
- Attack from chemical agents, fumes, liquids, or solids other than direct rain falling onto product under warranty
- Contact with soils, ashes, fertilizers or other moisture retaining substances
- Failure to remove debris and/or failure to provide free drainage of water including internal condensation from all surfaces of the product
- Deterioration of the sheet caused by contact with green or wet timber or treated pine
- Installations subject to unusually corrosive environments at any time in the future
- Storm and tempest or other acts of God
MAINTENANCE
The paint film surface must be washed annually by cleaning with mild detergent and clean neutral water. The paint film surface must not be cleaned with abrasives or chemical cleaners.
Who is Authorized to Do Warranty Repairs?
You must contact an authorized Carolina Carports dealer for warranty repairs. While any Carolina Carports dealership will provide warranty service information, we recommend you return to your selling dealer.
Please note that certain warranty repairs require special training and/or equipment, so not all contractors are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may expect longer than usual wait times to have a specialized contractor perform warranty repairs on your building. In certain instances, Carolina Carports may authorize that your building be replaced all together; in that instance Carolina Carports will contact one of our elite installers to service your building or repair.
A reasonable time must be allowed to perform a repair after contacting the dealership. Repairs will be made using Carolina Carports Certified Original Parts, or re-manufactured or other parts that are authorized by Carolina Carports Inc.
Who Pays for Warranty Repairs?
Carolina Carports, Inc. covers the cost of warranty repairs performed under the New Building Limited Warranty Coverage during the warranty period of the New Building Limited Warranty. Federal or state governments may require an environmental or disposal on all or a portion of a warranty repair, our contractors are required to return the materials to Carolina Carports for disposal of any unused material.
When Does the Warranty Begin?
The warranty begins on the original installation date. This is the “original warranty start date”.